30 days from your order since you receive the outfit.
Tracking number of your order.
We take care of all common and logical expenses.
30 days from delivery.
The outfit must be on the original condition.
We don't need you to send it to us using the original packaging.
Once we check everything is right, we will refund it.
In the price is included the shipping costs and VAT.
If the product is damaged on receipt, you have the right to file a claim.
How to file a claim:
Please contact firstname.lastname@example.org as soon as you discover the fault. We will first try to see if it is possible to repair or remedy the fault. If this is not possible, then we will try to replace the product or offer you an alternative. If we cannot replace the product or remedy the fault, then we will refund your money. If you can send a photograph of the damage/error this will speed up the process. When we have received the product and approved the claim, you will be informed and a new product will be sent to you along with the cost of returning the compensation, or we will reimburse you for the product and return costs, if the damage was due to not following the care instructions provided by the brand, we will not be responsible.
We have the right to assert force majeure in case of war, warlike event, civil war, revolution, government sanction, strike, lockout, blockade, natural disaster or similar. This means that the agreement does not have to be honoured in part or in full. Should this, contrary to expectations, occur, we will attempt to notify you.
PROTECTION OF YOUR PERSONAL DATA
You should always be able to feel safe when we process your personal data. wix.com has taken the necessary security measures to protect your personal data against unauthorised, illegal or accidental access, modification, loss, destruction and damage.
You have the right to request that wynekirabo.com correct, rectify, delete or restrict the processing of your personal data, in accordance with applicable data protection regulations. To exercise these rights, please contact our customer service at wynekirabo.com. You have the right to request information about all processing of your personal data by Wyne kirabo once (1) per calendar year. At any time you can prohibit Wyne Kirabo from using your personal data to send you information and news. When we receive your notification, we will stop processing your personal data for these purposes. To remove your registration
1. TYPE AND SOURCE OF DATA
During normal operation, the computer systems and software procedures used to operate our website collect certain personal data (log files). The transmission of such data is inherent in the use of Internet communication protocols. This information is not collected to be associated with specific data subjects. However, due to its nature, this information may allow users to be identified by processing and integrating it with data held by third parties. Such information includes the IP addresses or domain names of the computers used to visit our website, the URIs (Uniform Resource Identifiers) of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical status code of the server response (successful, error, etc.) and other parameters relating to the user's operating system and computer environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of our website and to ensure its proper functioning.
Personal data voluntarily provided by the person concerned
Wyne Kirabo collects and processes Personal Information that you provide directly and voluntarily through our website when you place orders online and/or register on our website and/or subscribe to our newsletter and/or contact our Customer Service. This data includes, for example, your first and last name, postal and e-mail address, telephone number and date of birth.
In addition, when you voluntarily send an e-mail through our website and/or to the addresses indicated on our website, we collect your e-mail address in order to respond to any request, as well as any additional personal data contained in your message.
2. PURPOSE OF PROCESSING
Your personal data may be processed in accordance with the need to provide the services for the following purposes:
a) To respond to all your requests and manage your relationship with Wyne Kirabo;
(b) to fulfill your online purchase orders and to carry out all management activities related thereto (including administrative contract management, delivery of goods, payment processing, handling any claims and litigation, and fraud prevention), and to comply with any applicable legal or regulatory obligations.
In addition, with your consent, your personal data may be included in the Wyne Kirabo customer database and processed along with your purchase details for the following purposes:
(c) profiling: to conduct individual or group studies, surveys, statistical and/or market research on your preferences with respect to our products, so that we may provide you with personalized service and promote cultural and recreational activities that may be of interest to you;
(d) marketing: to contact you and/or send you (by mail, phone, email and any other form of electronic communication) information and promotions, including commercial information, newsletters, advertising material, catalogues and invitations to events related to Wyne Kirabo's products and services.
3. PROCESSING METHODS
Your personal data will be processed by appropriate electronic or automated means and with computer tools, or manually and in hard copy, exclusively for the purposes for which it was collected and guaranteeing the security and confidentiality of any information processed. Your personal data will be processed only by the internal staff of the Wyne Kirabo duly authorized to do so in the framework of their respective work functions. Your personal data may also be processed by third parties to the extent necessary and/or instrumental for the above-mentioned purposes. These third parties will act on behalf of Wyne Kirabo as data processors (e.g. service providers, carriers, IT technicians or any other supplier appointed by Wyne Kirabo to carry out and/or manage any promotional campaigns for Wyne Kirabo's products and services, etc.
4. NATURE OF PROVISION OF PERSONAL DATA
The provision of your personal data is optional.
However, if you wish to place an order for the products offered on our website, and/or receive information about Wyne Kirabo's products and services and/or contact our Customer Service and/or use any other service offered by Wyne Kirabo, you must fill in all the required fields on the corresponding forms. The processing of your personal data for the purposes indicated in paragraph 2 (c) and (d) above is subject to your prior express consent. If you do not give your consent, we may not be able to provide you with personalized service and inform you of initiatives that may be of interest to you and/or send you any other commercial information about Wyne Kirabo products, initiatives and events.
You can withdraw your consent to the processing of your personal data by us at any time by writing to email@example.com
5. DATA TRANSFER AND DISCLOSURE
We provide your personal data to third parties if this is necessary to provide the services available on our website or if there is a legal obligation to do so. We also provide your personal data to third party service providers who help us provide you with the best possible experience.
Our payment page is hosted by Wix. Once you have selected your payment type you will be redirected to a third party payment environment.
6. RETENTION PERIOD
Your personal data will be processed and stored for as long as necessary for the purposes for which it was collected, and in accordance with the storage periods provided for in applicable laws, or until you revoke your consent to the processing, if applicable. After this period, your personal data will be automatically and permanently deleted or made anonymous.
7. RIGHTS OF THE DATA SUBJECT
Please note that you can exercise the rights provided for in Articles 15 to 21 of the Data Protection Act, and in particular the right to request information on whether your personal data are being processed and on the characteristics of the processing, the right to rectify and delete your personal data, the right to object to processing and/or the right to have such personal data transferred to another controller.
You also have the right to withdraw your consent at any time. Withdrawal of your consent shall not affect the lawfulness of processing based on your consent prior to withdrawal.